Your Advocates - Powell, Jackman & Ricciardi, P.A.
Rita Jackman, Rich Ricciardi, Megan, and Diana Castrillon lead a firm that excels when communication clicks: clients praise their dedication through complex cases, willingness to stay reachable after hours, and paralegals like Noelle and Carla who handle paperwork with care. The dark side emerges in intake: some callers report rude front-desk staff, missed appointment slots, delayed replies to voicemails and emails even after retainer payments, and at least one contract review ($250) that went nowhere with no refund offered. Five-star reviewers consistently mention feeling heard, not treated as a transaction, and supported through multi-year litigation. One-star reviewers paint a starkly different entry: disorganized booking, false information handed out, and a receptionist team that seems disconnected from the lawyers upstairs. The firm's real estate and estate-planning side shines brightest; the probate and collections experience appears more variable.
